Warranty

Your backyard cabin or a granny flat is covered by warranties for supplied materials and work carried out by your builder, as required by Australian Laws. The laws slightly differ form state to state, and for full details on coverage, please check with your builder.

Scandi Cabins (ABN 69 169 002 957) extends warranty to the builder who ordered prefabricated building components for your project. We warrant that the Products are supplied free from defects in material and workmanship except such defects as normally being regarded as being commercially acceptable.

• Claims must be promptly reported in writing to your builder.
• This warranty is non-transferable and non-assignable.
• We make no guarantees beyond the information provided here, whether express or implied, including warranties of fitness for a specific application, and assume no additional liability.

The products made of solid timber walls of up to 44 mm thickness shall be covered by a 5-year warranty concerning the structure of the products. The products made of solid timber with a wall thickness of minimum 45 mm shall be covered by a 6-year warranty concerning the structure of the products. The products made of laminated timber with a wall thickness of minimum 60 mm shall be covered by a 10-year warranty concerning the structure of the products. uPVC windows and doors supplied as a part of a kit of the product shall be covered by a 6-year frame and workmanship warranty.

See extract from the Terms and Conditions of Sale to the builder.

9 Express warranty

9.1 Provider details: This warranty against defects (Warranty) contained in this clause 9 is provided by Scandi Group.
9.2 Warranty: We warrant that the Products are supplied free from defects in material and workmanship except such defects as normally being regarded as being commercially acceptable.
9.3 Warranty Period: The Products made of solid timber walls of up to 44 mm thickness shall be covered by 5 year warranty concerning the structure of the Products. The Products made of solid timber with wall thickness of minimum 45 mm shall be covered by 6 year warranty concerning the structure of the Products. The Products made of laminated timber with wall thickness of minimum 60 mm shall be covered by 10 year warranty concerning the structure of the Products. uPVC windows and doors supplied as a part of a kit of the Product shall be covered by a 6 year frame and workmanship warranty. Warranty periods are valid ONLY if:
9.3.1 foundation and footings for the structure are level and built in accordance with the drawings certified by Australian accredited engineer for a particular land on which the Product is to be situated, and
9.3.2 the Products are assembled according to the manufacturer’s instructions and building is not altered during construction from its original design and floor plan, and
9.3.3 waterproofing and termite protection is present in the foundation and corrugated roofing installed according to the roofing manufacturer’s instructions with sufficient rain gutters and down pipes to dispose of rainwater, timber sealed with the industry recognized paint or stain system, and
9.3.4 the Product is protected from extreme heat, sun UV by insulating the roof according to building industry standards and protecting any wall exposed to direct sun with timber products that protect from sun exposure, and
9.3.5 timber is maintained according to the instructions of industry recognized paint or stain system, preserved and sealed within 21 days from the day of installation. Proper maintenance records are the responsibility of the Product owner, and
9.3.6 windows were adjusted and operated according to the operation instructions and are maintained according to the maintenance instructions. Proper maintenance records are the responsibility of the Product owner, and
9.3.7 The Product is of a kind ordinarily acquired for personal, domestic or household use or consumption.
9.4 Exclusions: We will not be liable for:
9.4.1 loss or damage caused by factors beyond our control, or
9.4.2 any unpacked Products that have not been stored in a properly ventilated room or, if outside, not protected from the sun UV, rain or exposed to other elements that may have caused damage to the Products, or
9.4.3 any products that have been unpacked and kept in an unprotected environment or exposed to the elements that may have caused damage to the Products, or
9.4.4 damage caused returning Products not in its original package or faulty parts of the Products not packed and wrapped appropriately, or
9.4.5 any products that have not been installed within 5 months of delivery, or
9.4.6 any Products that have not been installed according to the manufacturers specification and/or construction practices of the Product do not comply with approved engineering drawings for a particular land on which the Product is to be located, or maintained according to timber maintenance or care instructions of industry recognized paints or stains systems, or
9.4.7 any alterations or repairs to the Products not performed by us or with our prior written consent, or
9.4.8 damage or defects caused to the Products due to misuse, unusual, non-recommended or negligent use, or
9.4.9 damage caused by excessive wind or by other environmental factors, or
9.4.10 damage due to normal wear and tear, vermin, fungi, insects, borers, excessive weather conditions, force majeure events, loss or damage beyond our control, installation and/or maintenance executed not in accordance with the manufacturers and/or our instructions, or
9.4.11 natural wear and tear condition. Timber as a natural substance may expand and contract reacting to environment conditions which may result in developing cracks and this is considered as natural wear and tear condition, or
9.4.12 natural behaviour of timber: timber is a natural product and prone to changes in appearance, including some movement and the occurrence of small knot holes or splits in extreme temperatures and weather conditions. Any splits, knots or similar visual imperfections in the timber will not affect the structural integrity of the Product in any way.
9.5 Making a claim: You may make a claim under this Warranty by providing us notice in writing to our address specified in clause 9.1 containing reasonable description backed up by visual evidence of the defect in the Product(s). Visual evidence must indicate that the Products have just been uncovered and still on a pallet.
9.6 Repair and replacement: We will during the Warranty period and subject to clause 9.7, repair or replace at our option, any component or part of the Products which our examination shows to be defective at the Builder’s request.
9.7 Limitation: Our obligations under this Warranty are limited to repairing or furnishing a replacement Product to replace any Product which has proven to have been defective. In the event that in our judgment a replacement is not available, we will be responsible for the wholesale, not the retail price of the Products. This warranty does not cover on-site installation or replacement of other building materials.
9.8 Transport charges: We will be liable for all transport charges incurred in returning defective Products for repair or replacement together with the cost of returning them to you.
9.9 Replacement part warranty: A replacement Product supplied by us during the warranty period shall be covered by the warranty for the unexpired portion of the warranty period which covered the original Products.
9.10 In addition to rights: The benefits to you given by this Warranty are in addition to your other rights and remedies under the relevant laws.
9.11 Consumer guarantees: This Warranty against defects is provided in addition to other rights and remedies you may have at law. If you are a consumer for the purposes of the Australian Consumer Law (ACL), the following statement applies to you. Our Products come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and for compensation for any reasonably foreseeable loss or damage. You are entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure.

10 Exclusions and limitaitons

10.1 ACL exception: The exclusions and limitations in this clause 10 are subject to clause 11 (Statutory Rights).
10.2 Excluded rights: All express or implied representations, terms, conditions, statutory guarantees, warranties and provisions (whether based on statute, common law or otherwise), relating to these Terms and Conditions, that are not contained in it, are excluded to the fullest extent permitted by law.
10.3 Limitation of liability: Any liability arising in relation to Products or Services the subject of your Order or that we supply to you, however arising and whether for consequential loss or otherwise, including any liability arising by virtue of any representation, warranty or statutory guarantee whether express or implied by law, is hereby excluded to the fullest extent permitted by law.
10.4 Limitations: No warranty is given and we will not be liable for, in the case of Products:
10.4.1 alterations to Products for which we are not responsible, or
10.4.2 defects or depreciation caused by wear and tear, accidents, corrosion, prolonged storage, excessive wind, dampness or other abnormal conditions or effects, or
10.4.3 damage or failure caused by unusual or non-recommended use, misuse or application of the Products, or
10.4.4 loss caused by any factors beyond our control, or
10.4.5 damage caused by inappropriate storage conditions,
and in the case of Services:
10.4.6 interference with our Services for which we are not responsible, or
10.4.7 loss caused by any factors beyond our control.
10.5 Indirect loss: We will not be liable for any special, indirect, consequential or economic loss or damage or loss of profits (in contract or tort or arising from any other cause of action) suffered by you or any other person resulting from any act or omission by us (including breach, termination or non-observance of the terms of an Order or agreement which incorporates these Terms and Conditions).
10.6 Total liability: Our total liability to you for breach of these Terms and Conditions or breach of our contractual obligations or duties at law or in equity (however arising) is limited at our option to, in the case of Products:
10.6.1 the replacement of the Products or the supply of equivalent products, or
10.6.2 the repair of the Products, or
10.6.3 the payment of the costs of replacing the Products or of acquiring equivalent products, or
10.6.4 the payment of the cost of having repair the Products repaired,
and in the case of Services:
10.6.5 the supply of the Services again; or
10.6.6 the payment of the cost of having the Services supplied again.
10.7 No reliance: You acknowledge and agree that:
10.7.1 you have and will make your own assessment of the fitness for purpose and suitability of any Products supplied to you, and
10.7.2 you do not and will not rely on our skill or judgment nor that of any person by whom any prior negotiations or arrangements in relation to the acquisition of any Products or supply of Services, were conducted or have been or will be made, and
10.7.3 you have not made nor will make known to us or a manufacturer of Products (directly or via any person and whether expressly or impliedly) the particular purpose for which you acquire Products.
10.8 Third party work: If we obtain products or services from a third party in order to carry out your instructions or complete an Order:
10.8.1 we will not be liable for any breach of these Terms and Conditions if that breach is as a result of or is connected with the supply by a third party of such products or services, and
10.8.2 we acquire such products or services as agent for you not as principal and will have no liability to you in relation to the supply of these products or services, and
10.8.3 any claim by you in relation to the supply of such products or services must be made directly against that third party, and
10.8.4 you must pay for such products or services from the third party plus the cost of or relevant fee for us performing such services as agent for you (whether separately identified or not). You do not require us to account to you for any commissions or benefits we may receive from such a third party supplier in connection with the supply of such products or services to you and authorize us to contract on your behalf as we think fit.
10.9 Third party warranties: We give no warranty in respect of any products or services that are supplied or carried out or provided to you by a third party even where forming part of an Order. Any warranties, statutory guarantees or other rights will be governed by the terms of supply by that provider to you and relevant laws.

Interpretations and definitions

Personal pronouns: Except where the context otherwise provides or requires:
– the terms we, us or our refers to Scandi Group (ABN 69 169 002 957) ; and
– the terms you or your refers to the Builder.